Privacy Policy

FranchiseX LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.getfranchisex.com, submit a CRM form, schedule an appointment, request franchise information, or communicate with us by email, telephone, or SMS.

FranchiseX provides franchise consulting and franchise opportunity education for prospective franchise owners and business owners evaluating franchise expansion. This policy is written for those services and does not describe unrelated services that FranchiseX does not provide.

We collect information you voluntarily provide, including your name, email address, phone number, business or investment interests, franchise inquiry details, appointment preferences, contact preferences, and any message you submit through our GoHighLevel CRM form or otherwise send to us.

We may collect information through appointment scheduling, email, telephone calls, SMS messages, and follow-up communications. We may also collect website usage information such as pages visited, browser type, device type, referring website, approximate location, and general analytics data.

FranchiseX does not intentionally collect sensitive personal information through this website, and you should not submit payment card data, government identification numbers, health information, or other sensitive information through the contact form.

We use information to respond to franchise inquiries, provide requested franchise information, schedule consultations, send appointment confirmations and reminders, support follow-up conversations, evaluate franchise fit or readiness, operate and improve the website, maintain business records, protect against spam or misuse, and comply with legal obligations.

We may use email, telephone, and SMS to communicate with you when you provide contact information and, for SMS, when you provide consent. Marketing messages are sent only with appropriate consent.

The Contact page uses an embedded GoHighLevel CRM form provided by LeadConnector/HighLevel. Information submitted through that form may be processed by GoHighLevel to help FranchiseX receive inquiries, manage contacts, schedule appointments, send requested information, and support customer communications.

If you schedule an appointment or request follow-up, we may use scheduling and CRM tools to confirm appointment details, send reminders, keep notes related to your inquiry, and manage future communications.

We may use cookies, pixels, log files, and similar technologies to help the website function, understand how visitors use the website, measure traffic, improve performance, and support basic analytics. These technologies may collect device, browser, usage, and referral information.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality or embedded form behavior.

FranchiseX does not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to provide customer support, website hosting, CRM services, scheduling, email delivery, and SMS delivery. Text messaging originator opt-in data and consent will never be shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information if required by law, regulation, subpoena, court order, legal process, or when reasonably necessary to protect the rights, safety, or property of FranchiseX LLC, our clients, website visitors, or others.

By providing your mobile phone number and consenting to receive SMS messages, you agree to receive text messages from FranchiseX LLC regarding franchise opportunities, appointment scheduling, appointment reminders, requested information, customer support, and follow-up communications. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. After you reply STOP, we may send one confirmation message and then stop sending SMS messages unless you opt in again. For assistance, reply HELP or contact FranchiseX at john@getfranchisex.com or 346-336-2335.

You must be at least 18 years old to consent to receive SMS communications from FranchiseX LLC. Consent to receive SMS messages is not a condition of purchase.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested information, manage appointments, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your contact information by emailing john@getfranchisex.com. You may also request information about how we process your data or withdraw consent for future communications, subject to legal and business recordkeeping requirements.

You may opt out of marketing emails by using the unsubscribe link when available or by contacting us. You may opt out of SMS messages at any time by replying STOP. For help with SMS messages, reply HELP.

FranchiseX services are intended for adults. We do not knowingly collect information from children under 18, and you must be at least 18 years old to use our services or consent to receive SMS communications from FranchiseX LLC.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date, and the updated policy will apply when it is posted.